> The only thing still alive is the endless, humiliating upsell and self-service. The drugstore, the bank, the dentist Generally I feel like this article is mo

> The only thing still alive is the endless, humiliating upsell and self-service. The drugstore, the bank, the dentist Generally I feel like this article is mostly whiny nonsense ("why aren't airport lounges for special people like me special enough anymore?!", get a grip), but I must say I do find the ideal of dental self-service a little alarming.