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one of my banks requires an app on my phone or desktop. the android app does not work on /e/OS, it needs an original google android system. the desktop app runs
by em-bee 1y ago
one of my banks requires an app on my phone or desktop. the android app does not work on /e/OS, it needs an original google android system. the desktop app runs only on original windows (tested wine, it doesn't work) for any payment i make. only withdrawing cash from an ATM doesn't need 2FA.
- fc417fc802 1y agoYou clearly need to switch to a bank that isn't user hostile. Also we are obviously in dire need of legislation preventing such behavior.
- em-bee 1y agothe android app used to work until a few months ago, but they updated their system and forced everyone to switch.
- jech 1y agoHave you tried calling your bank advisor to see what they can recommend? (You do have a phone number to call, right?)
- em-bee 1y agodo you mean ask my bank what they recommend? other than getting a new phone or a windows computer, what exactly should they tell me?
- jech 1y agoYes, I mean explaining to your bank advisor that you cannot run their app, and asking whether they can recommend any solutions other than switching banks. They must have a number of elderly customers, and they most certainly have something to propose to them. It worked for me, in a European country with very high smartphone usage (you can pay on the bus by scanning a QR code). Twice.