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I am in the military product industry, the military absolutely demands we provide them warranty for the purchase, typically 3 years on our particular products.
by delfinom 1y ago
I am in the military product industry, the military absolutely demands we provide them warranty for the purchase, typically 3 years on our particular products. We sell the same products outside the military with only a 1 year warranty.
And we absolutely accept US government RMAs and replace product under warranty as we get it.
Jeez, we even replace product that they've clearly played shotput with and thrown off cliffs.
- lenerdenator 1y agoMy buddy in the Marines was complaining the other day that you guys wouldn't replace his crayons.
- Bender 1y agoEating the crayons voids the warranty AFAIK.
- lenerdenator 1y agoHe maintains that the warranty continues to apply if said crayons were, in fact, vomited back up.