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We just had a similar oopsie (water ingress) happen with a very expensive Dell server. We were upfront about what happened and wanted to pay for service. But i
by runjake 1y ago
We just had a similar oopsie (water ingress) happen with a very expensive Dell server. We were upfront about what happened and wanted to pay for service. But in the end, they deployed a tech to repair it under warranty anyway.
That was a huge boost for Dell in my mind.
- hu3 1y agoYeah their warranty is legendary. In my case, flying someone to my place alone was more expensive than the parts they replaced.