> Imagine if you went to any other store and 17% of the items you bought were just junk and didn't work. I dunno, that sounds like real life? The percentage of

> Imagine if you went to any other store and 17% of the items you bought were just junk and didn't work. I dunno, that sounds like real life? The percentage of purchases that I return or ultimately don't use is probably around there, for non-repeat purchases. A kitchen gadget that doesn't really work, a T-shirt I order that turns out to have a weird fit or weird material, a Bluetooth whatever that randomly disconnects after 5 minutes... If 80% of my new purchases turn out to work as expected and do their job, I consider myself to be doing pretty well.