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Usually CC companies require email records (another way of communicating with a company) showing you attempted to resolve the problem but could not. I don’t thi
by 542354234235 1y ago
Usually CC companies require email records (another way of communicating with a company) showing you attempted to resolve the problem but could not. I don’t think “I tried to visit the website that I bought X item from while in Africa and couldn’t get to it” is sufficient.
- lxgr 1y agoI really wish I could just email companies, but at least many US based ones don’t offer that way of communicating. It’s usually phone support only, or some horrible web chat that leaves only the company with a permanent record of what was said. (I suspect that’s on purpose.)