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To provide a bit of constructive criticism, I don't think your front page (the real front page, not the link here) describes quickly and clearly what exactly yo
by twelvechairs 14y ago
To provide a bit of constructive criticism, I don't think your front page (the real front page, not the link here) describes quickly and clearly what exactly you do. I sort of assumed it was just direct contact between landlord and tenant (like moveflat, gumtree, craigslist, etc.) and went straight into searching. The only indication of the other side of what you do (a streamlined version of some, but not all of a traditional lettings agent's services) is in the 'for landlords' box (for the very few who read that far down), or in the 'learn more' pages. I want to know the whole process of what I'm in for (as a prospective tenant or landlord) - i think you definitely need to flag this side of things to your users right at the top of the front page.
Also - the word 'open' might have thrown me, as I guess I was expecting from the name something a bit more free and user-curated rather than a service-driven company.
[edit] that said - I think what you are doing is great and I'd love to see this kind of streamlined and professional service without a huge cost take over alot of the business of traditional agents.
- dazbradbury 14y agoYep - I have to say we totally agree with this and am just trying to work out how we can make such a change so it's informative, but not overwhelming for repeat users. Getting to the data fast is important, but understanding why we're a vast improvement over the alternatives is clearly just as important! This is something we need to get right, and we will think about how we can portray it more clearly.