3 ms·
1 US worker = About 3-8 outsourced workers. Somewhere in there the logic of hiring many US Workers to manage said advanced customer service (they'd have to nati
by coro_1 1y ago
1 US worker = About 3-8 outsourced workers. Somewhere in there the logic of hiring many US Workers to manage said advanced customer service (they'd have to native speak English) is not worth the cost of the department. Even with the fee.
- Nextgrid 1y agoBut I assume they have US-based workers anyway to handle escalations. So the proposal is to simply allow users to self-escalate and pay a fee if they waste time.
- deleted 1y ago[deleted]