I've spent a majority of my career managing helpdesks. I teach/maintain a customer service focus for my team, but that's me, not the industry and it gets harder

I've spent a majority of my career managing helpdesks. I teach/maintain a customer service focus for my team, but that's me, not the industry and it gets harder every day. I strongly believe in the long term benefits of customer service, but the world we live in, does not. It values profits RIGHT NOW, and tomorrow is tomorrow's problem.