2 ms·
I needed to cancel cable service recently. I lied about moving to another state to minimize the upsell and retention BS in their script but they still tried so
by kevin_thibedeau 1y ago
I needed to cancel cable service recently. I lied about moving to another state to minimize the upsell and retention BS in their script but they still tried so desperately. After a human rep hung up on me, I threatened to sue when dealing with their interactive voice responder. That got me back to a human immediately.