Preach. Shout out to the be/st bank in Germany, Commerzbank. They advertise being reachable 24h a day[1] but all day you gotta go through a chatbot first and be

Preach. Shout out to the be/st bank in Germany, Commerzbank. They advertise being reachable 24h a day[1] but all day you gotta go through a chatbot first and beyond core hours there isn't a human at the end of the line. Worse, they don't tell you what their actual core hours are so if you are calling at, say, 9:00, you could be suckered into waiting on the line for the next hour for an actual human agent. You could call 16:01 on a Friday not realizing that the next opportunity to talk to a human agent is at 10:00 the next Monday. Okay, the last one is a stretch but people worried about their money are desperate. Not to go all radical all of a sudden here but fact of the matter is banks hold a lot of power over your average guy. The least that they could do is show some respect for your time. [1] See: https://web.archive.org/web/20250617083138/https://www.commerzbank.de/portal/en/englisch/products-offers/contact/phone-and-email-support/phone-and-email-support.html https://web.archive.org/web/20250617083138/https://www.comme... and even the actual page as of this writing.