2 ms·
> I remember the pre-AI Geico chat bot that I liked. I could call it once every six months and pay my entire balance with a few words. That still sounds like a
by JoshTriplett 1y ago
> I remember the pre-AI Geico chat bot that I liked. I could call it once every six months and pay my entire balance with a few words.
That still sounds like a bot fulfilling a function that should be solved by making the product better. This could have been either 1) an autopay requiring zero interaction, or 2) if you don't want to autopay, a form you can click "pay" on.