Also waiting music being interrupted every minute to tell: 1) my call is very important to them (it's not) 2) listen carefully because options changed (when?

Also waiting music being interrupted every minute to tell: 1) my call is very important to them (it's not) 2) listen carefully because options changed (when? 5 years ago?) 3) they have a website where I can do things (you can't, otherwise why would I call?) 4) please stay at the end of call to give them feedback (sure, I will waste more of my time)