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It's such a useless platitude. The "higher value work" is answer more calls so we can have less staff on queue.
by cube00 1y ago
It's such a useless platitude. The "higher value work" is answer more calls so we can have less staff on queue.
- c0nducktr 1y agoExactly. The only thing this does is allows the company to have fewer staff while making the jobs of the few who remain worse. Great product, can't imagine why the general public aren't thrilled about 'AI'.