3 ms·

Here in Edinburgh, I cancelled an Uber recently and hailed a passing black cab because it was obvious from looking at where the Uber car was that it was effecti

Here in Edinburgh, I cancelled an Uber recently and hailed a passing black cab because it was obvious from looking at where the Uber car was that it was effectively lost - I gave up when I could see it going in a circle. Uber is a great service but their navigation tech seems pretty bad - if I get an Uber home I have to correct the driver because the route Uber wants to take tries to go up a farm track to get to my house. I've reported this problem to Uber but they don't seem to care. Edit: Edinburgh is a nightmare to drive in at this time of year because of the festival closing a lot of roads - but normal taxi drivers don't seem to struggle?

cozzyd 1y ago
The problem is that Uber drivers (and app delivery drivers) often would have no idea where they're going without satnav, which doesn't always work well everywhere.
devilbunny 1y ago
I've had to personally direct a handful of Uber drivers through the (entirely correct in every case) directions showing on the app in the US. Like most nav systems, the ideal combination is to be at least moderately familiar with the planned route and use the nav only to identify unforeseen traffic problems, road closures, etc.