4 ms·
I think as the B2B customer you ought to do right by your users. But as the B2B vendor you have a responsibility to guide your customers towards making better c
by sunshowers 1y ago
I think as the B2B customer you ought to do right by your users. But as the B2B vendor you have a responsibility to guide your customers towards making better choices. If your SSO plan costs $1000 a month and that's the "true" cost, your non-SSO plan should cost $900 a month to make it unviable for your customers to try and make the bad choice.
This is all normative.
- tptacek 1y agoWhat's a "true cost"?
- sunshowers 1y agoI mean what the vendor actually wants to make the customer pay based on their internal margins. If the intention is to make customers pay $1000 a month, don't price a non-SSO tier at $150 a month. Just my opinion.
- tptacek 1y agoSo far as I know, no software in the world is cost-plus priced.
- sunshowers 1y agoI'm not saying software should be cost plus priced. I'm saying that non-SSO shouldn't have an unreasonable discount.