Credit where it's due: out of all the hundreds of Paypal horror stories, this is the first time I have ever seen a reasonable, let alone personable, response co

Credit where it's due: out of all the hundreds of Paypal horror stories, this is the first time I have ever seen a reasonable, let alone personable, response come from that nebulous digital beast. Fair play to the new CEO, he has won back one notch of respect and hopefully averted the slow motion train wreck that had probably already started at Paypal.