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Amazon is the only company I regularly use that has implemented AI as a front that users very often interact with, and it's not a total disaster. Their customer
by nolok 1y ago
Amazon is the only company I regularly use that has implemented AI as a front that users very often interact with, and it's not a total disaster. Their customer service AI (when you have an issue) actually works well, and in many cases I didn't need to escalate to a human to get something sorted. YMMV, of course, but I hate about 99.9999999% of those "AI" customer service crap usually, and the recent "smart" ones are somehow way worse than the tree based ones of old.
- ninetyninenine 1y agoHave you tried the new Alexa? An LLM controls all my house lights right now.
- taneq 1y agoHuh, interesting. I periodically ask Siri "hey siri, are you actually smart yet?" (or variants on this depending on how I feel). So far I've always received a polite "I'm sorry, I don't know how to do that". No worries, you'll get there. It's funny how the unexpected is way more impressive. I tried out the voice commands on my new car (BYD) and after it correctly interpreted and implemented my request, I politely said "thank you!" (as I always do, it's important to set a good example) and the car responded "you're welcome!". 100% could just have been a lucky setup for a scripted response... but...
- nolok 1y agoIt's not available here in Europe, but I have homeassistant coupled with Gemini and it works rather well.