Amd yet their conclusion at the start seems to nail it? They say it's worse in terms of delays, cheaper, and safer. This all seems to be perfectly correct. Ra

Amd yet their conclusion at the start seems to nail it? They say it's worse in terms of delays, cheaper, and safer. This all seems to be perfectly correct. Rambling about for travel follows ... I remember back in the 90s when a domestic flight was a major luxury for an upper middle class family. Now just about anyone with disposable income can afford it. An economy ticket in the 90s was (roughly IIRC) equivalent to business class today in terms of service and first class in terms of price. Yes, it's a lot cheaper. IMO if someone wants to experience 90s style travel they could upgrade to business or first class but there's a reason why most people don't. Airlines have also gotten better at saving money on things that won't chase customers away. Delays are always a possibility so just having a better record on delays won't win many customers because they still need to manage the risk of delay. See also meals, seats, and every other thing people hate about air travel - there's always been unpleasant things about air travel, and making them a bit worse and a lot cheaper will win a lot more customers than it loses.