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But exactly. The one thing you care about in a gym app is getting into the gym!
by vendiddy 1y ago
But exactly. The one thing you care about in a gym app is getting into the gym!
- OtherShrezzing 1y agoThe app isn’t PureGyms core business though. I’d rather they spend £200k on extra squat racks in the gyms than on better UX on their app. I can just memorise the 8 digit entry code and never ever open the app.
- jonathanlydall 1y agoIn a single weekend the OP changed the app experience from “somewhat annoying and frustrating” to “very convenient”. The budget required to improve the customer experience is near nothing, but I suspect no one at PureGym has actually evaluated that the experience is really not great, they probably don’t have the experience or expertise to do so.