> "Buying "off the shelf" (OTS) recognized and Industry standard proprietary solutions provides considerably better functionally, offers lower risks, and is mor

> "Buying "off the shelf" (OTS) recognized and Industry standard proprietary solutions provides considerably better functionally, offers lower risks, and is more accepted by staff who use the same software at home." > "Core digital and technology functions in government should be standard, using OTS software for major stuff like email and office productivity, focusing on innovative exploitation through recognised and proven tools, not using open source software." The article seems to completely miss the issue of stickiness here. I agree with the stated benefits of OTS, but if the customer takes the comfort of "major stuff" OTS-software and doesn't use its leverage now to demand interoperability on the layers below, there soon won't be any room left for "innovative exploitation" with other suppliers. There's no reason why a customer of this size shouldn't be able to e.g. award contracts for cloud infrastructure separately from "email and office productivity software", ESPECIALLY if its a government body.