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"Ah cool a list of historic technologies that caused a paradigm shift... I wonder what second-order effects are to be expected from generative AI!" > Customer
by isoprophlex 1y ago
"Ah cool a list of historic technologies that caused a paradigm shift... I wonder what second-order effects are to be expected from generative AI!"
> Customer service automation, Agentic coding, Content creation
Fucking hell. Customer service automation. Auto-spaghetti code. Brainrot as a service. Truly what society needs.
- rmnclmnt 1y agoAgreed. Not what society needs, but what giant corporations and govs need for the society to well behave… (Edit: typos)
- eru 1y agoGiant corporations do what their customers, workers and shareholders (and the law) want. If customers want some customer service, but don't want to enough for it to be good; then very basic customer service is what they are getting.