You don't tell customers off like this no matter how obnoxious they are to you over email. Just don't reply if you are that upset. Absolutely childish on the pa

You don't tell customers off like this no matter how obnoxious they are to you over email. Just don't reply if you are that upset. Absolutely childish on the part of the company. See http://www.raspberrypi.org/archives/1901 http://www.raspberrypi.org/archives/1901 for a much better example of how to handle annoying emails.