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This is my first time hearing about Zenbox but wouldn't something like zendesk or desk.com be able to accomplish the same thing if not better? I think I'd rathe

This is my first time hearing about Zenbox but wouldn't something like zendesk or desk.com be able to accomplish the same thing if not better? I think I'd rather use a helpdesk for this than gmail. [edit] I guess there are some things like stripe integration that may not work with a help desk. We actually use WHMCS.com for a saas and service/design business and it works incredibly well. I think a lot of people overlook it. I may write up a blog post soon on how we use it as a crm/help desk/billing system.

sgrove 14y ago
Zenbox just sits on top of all of your existing tools. You never give anything up or change your behaviors in order to use it; we just make your existing behavior must more efficient. We actually work alongside Desk.com and Zendesk (and have integrations with both!). We tie together everything together and bring it with you wherever you are - your blog, internal dashboard, email, etc. WHMCS is likely something we would end up integrating with - you still use it for what it's best at, and Zenbox shows all the info to you alongside all your other tools.