3 ms·
Great pivot Sean: Zenbox has become critical for us in a very short space of time. We use it with Stripe, Mailchimp and Salesforce so when we received a suppor
by amirnathoo 14y ago
Great pivot Sean: Zenbox has become critical for us in a very short space of time.
We use it with Stripe, Mailchimp and Salesforce so when we received a support email we can immediately see which plan the customer is on and the details of their recent builds. That allows us to provide personalized support faster.
Request: it would be great to be able to color code emails in our support inbox so we can see which ones are our Go Pro plan customers even before opening them.
- sgrove 14y agoI really like this idea - making sales and support loads skimmable within gmail with bins of customers based on the data from all your tools. Love it!
- kerryfalk 14y agoTurn it into a desktop app that works with Outlook and flavour of the month ERP and you just killed Salesforce. Every sales rep, sales manager, and marketer on the planet would love this. Great work.
- sgrove 14y agoYeah, a few features around this (Desktop, etc.) would be great. Outlook is an definite win, we just have to time it right.
- j_s 14y agoFYI, the 'Oulook Social Connector' provides a framework already setup for this, you'd just need to implement a provider. http://blogs.office.com/b/microsoft-outlook/archive/2010/07/15/developing-a-provider-for-the-outlook-social-connector-version-1-1.aspx http://blogs.office.com/b/microsoft-outlook/archive/2010/07/...
- sgrove 14y agoI had no idea about that - looks great. Thanks so much for the heads up, seems like a much faster way to implement Zenbox-for-Outlook.