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As frustrating as it is as an employee to lose hours, customers are also frustrated by this as quality and speed are reduced. You have fewer employees being for
by wonderwonder 1y ago
As frustrating as it is as an employee to lose hours, customers are also frustrated by this as quality and speed are reduced. You have fewer employees being forced to perform the same quantity of work. Everything goes downhill and then people eat less fast food, causing the business to lose income and then reducing staffing and the cycle continues.
I avoid all fast food now except for Chick Filet not due to the food itself, which isn't great but just due to the terrible customer service I get everywhere else.
My kid asked me for McDonalds the other day and for once I said yes, we pulled in at 10:20am and ordered 3 chicken biscuits before breakfast ended at 10:30am. They of course asked us to park and after 15 minutes I went inside and asked what was going on. they apologized and said they were out of chicken as they got a rush when I ordered and it takes 7 minutes to cook.
There were a grand total of 4 employees in the store sitting at a busy intersection with a double drive through line and an indoor eating area. Just utter lack of management and employees and customers pay the price.
its 10 minutes before breakfast ends, I'm pretty confident the same rush happens every day at that time. Just such a terrible experience. Definitely saying no next time my kids ask for McDonalds, its not worth 30 minutes of my life to drive through and order a chicken sandwich.