People have said this since Vannevar Bush theorized the Memex. The unanswered question, the problem unsolved, remains: Who does all the categorization work? How

People have said this since Vannevar Bush theorized the Memex. The unanswered question, the problem unsolved, remains: Who does all the categorization work? How come they're never part of "we," such that the plaint is never "if only we had done the work..."?