> July 10: AWS sends verification request. 5-day deadline (including weekend). > July 14: Form expired. I contact support. Simple question: “What do you need f

> July 10: AWS sends verification request. 5-day deadline (including weekend). > July 14: Form expired. I contact support. Simple question: “What do you need from me?” > July 16-20: Four days of silence. Then: “We’re escalating to the appropriate > team.” > July 20: New form finally arrives. > July 21: I submit ID and utility bill (clear PDF). Response time: 10 hours. > July 22: AWS: “Document unreadable.” The same PDF my bank accepts without question. > July 23: Account terminated. My birthday gift from AWS. If I understand the timeline, how were they going to verify themselves properly?