I think it's fundamentally easy to use once you get it set up, it's just absolutely madness in terms of configuration. But you can easily manage a backlog, spri

I think it's fundamentally easy to use once you get it set up, it's just absolutely madness in terms of configuration. But you can easily manage a backlog, sprints, update tickets, etc, plus they have a query language (JQL) that you can use to make widgets that are useful (although many of those should just be defaults). It's got a lot of flexibility in terms of required fields, forms, workflows, etc.