4 ms·
As long as they don't aim to make it a product developing a CRM is too expensive. Especially if one wants to include country specific requirements etc. Also tra
by johannes1234321 1y ago
As long as they don't aim to make it a product developing a CRM is too expensive. Especially if one wants to include country specific requirements etc. Also training users on a custom software costs money and many people working in roles requiring CRM usage rotate relatively fast.
And for making it a product: It's a quite competed market, with Salesforce, SAP, Google, Microsoft, ... and it doesn't fit to Google's "you're on your own" approach, but requires consulting and integration services, as introducing a CRM to a company involves analysing the existing processes and then adapting processes to software capabilities and adapting software to processes. (Which both often fails ...)