I recently had fabulous customer service at the home improvement retailer Crate and Barrel. The experience was completely outstanding: - The sales person was n

I recently had fabulous customer service at the home improvement retailer Crate and Barrel. The experience was completely outstanding: - The sales person was never forceful and carried a sense of desire to help us pick the best furniture for our apartment. - The delivery was precise on the clock to the minute on the day and time specified. - The fabric had a very very minor thumb print when it was unpacked. All I had to do was to mention to the sales lady on our next visit. She knew my contact details, setup the exchange and made sure the furniture was out of this world. - Granted C&B charge premium rates but it is this sort of service that blows my mind.