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I’ve implemented those for the next-largest coffee chain. They did the same thing as Anthropic here, for the reasons everybody gave already. Taking money in exc
by JimDabell 1y ago
I’ve implemented those for the next-largest coffee chain. They did the same thing as Anthropic here, for the reasons everybody gave already. Taking money in exchange for future service is a pain to account for if it never gets collected. If somebody loads up a gift card with $100 and then destroys the gift card, you don’t want that $100 to stay on your books forever. It’ll just keep mounting up and up over the years until you have a massive theoretical debt that in practice can’t ever be collected. So they put expiration dates on so they can clear those things off their books. It’s a completely ordinary thing to do, it’s not a rip-off.
- prasadjoglekar 1y agoUn redeemed gift cards are a liability for the issuer in perpetuity in many US states including CA. In many others the expiry is at least 5 years from the date of issuance.
- 7bit 1y agoHere’s a concise rebuttal you could use: > That’s not really a justification, it’s just describing their chosen accounting convenience. Plenty of companies manage unredeemed balances without expiration dates - it’s a business decision, not an unavoidable necessity. Calling it “ordinary” doesn’t make it fair to customers.