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Compare any airport with airport run concessions vs corporate run concessions. As long as the corp ones aren't a single corp running the entire airport, the cor
by socalgal2 1y ago
Compare any airport with airport run concessions vs corporate run concessions. As long as the corp ones aren't a single corp running the entire airport, the corp ones almost always provide a better experience. They have to to attract customers. The airport run ones do not because they have a monopoly on concessions. They are almost universally atrocious. Bad incentives lead to bad outcomes. I think it's possible to setup corporate run concessions with positive feedback loops. I think it's impossible to do the same for government run concessions.