Recurly down "for days"

Copy-pasted from an email sent to us today: On Monday September 3rd, at approximately 3:30a.m. (PDT), Recurly experienced a hardware failure which impacted our stored credit card service. The original outage (in which all transactions were impaired) lasted just under 2 hours, and was attended to quickly by our team to restore transaction functionality for new sign-ups on our customers’ sites. At this time, Recurly’s recurring invoicing was paused to resolve the hardware related issues impacting our ability to process invoices from stored customer card details. This means that transactions resulting from new customer sign-ups are currently functional, but recurring invoices are paused.<p>We are still working with several vendors and partners to resolve this issue. Many of you have been appropriately asking for updates on timing until full restoration of the service. At this point, we don’t have an estimate on the time required for full restoration of the service. However, we do now anticipate that it will require days rather than hours to fully restore recurring invoice operations. During this period, while Recurly’s recurring invoicing is paused, you can expect the following: • Any credit card information added after 11:30AM PDT on September 3rd will not be affected by this outage • New customer sign-ups are not impacted • All recurring invoice jobs are paused and queuing • While transactions are paused, you will experience an interruption in your daily recurring collections • Charges applied to any account will continue to accrue on the account, but cannot be invoiced until access to card data is restored • Any one time transaction added via the API will fail to collect • The ability to process refunds may be impacted