5 ms·

Hmm, I don't doubt that the facade solution is working, but can't say that the slowness is necessary systemic. I have two Gmail accounts - 1 work email on Goog

Hmm, I don't doubt that the facade solution is working, but can't say that the slowness is necessary systemic. I have two Gmail accounts - 1 work email on Google Apps at 10GB, 1 personal on normal Gmail at 3GB. Can't see any performance differences. Are others experiencing this?

notatoad 14y ago
I'm guessing the author's problems might stem from his usage. something like waiting 20 seconds to see a sent message in the sent messages view is not something most users would notice. This might be happening to me every time i send a message, there is no way i will ever notice it, because i don't hop over to sent messages every time i send an email just to see how long it takes to show up.
- jfoutz 14y ago
  I hit send then neurotically hit Inbox. Often, I'll get the abandon message warning, which is kind of annoying.
  - Evbn 14y ago
    Try the Send Mail in Background lab.
lamnk 14y ago
No, not the lag of seeing the sent messages appear 20 second later in the "Sent" view. But I do notice the slowness when I search for old, archived mails. Searches for new mails are much faster, you can see the result returned almost instantly. This is not the case if you search for, say, a 2-3 year old email.
runako 14y ago
> 1 work email on Google Apps at 10GB, 1 personal on normal Gmail at 3GB My account experiences the slowness the OP describes: - Seconds to open a conversation, often punctuated with messages indicating that the operation failed and must be retried. - Sending mails fails, and must be retried multiple times. - Delays correlate loosely with US workdays (I'm in the US). Performance is consistently better at 1AM EST than at 2PM EST. - 0 connected apps. I haven't done extensive comparison to other accounts, but I believe that the number of messages is a cause of sluggishness. My mailboxes are > 120k messages. This causes problems with many mail clients; for instance, Sparrow (iPhone or OS X) is useless. I'm surprised that the GMail team hasn't figured out how to handle busy mail users, given the propaganda that all Google users use GMail. I'd love to have the option to pay for Day 1 performance in my GMail boxes.
- LawnGnome 14y ago
  I have a free Google Apps account with ~2GB of mail. I definitely saw the same symptoms for quite a while, which eventually got to the point of serious downtime last year. At some point, the last big downtime (over a day!) involved some sort of transfer to different infrastructure (and I wish I could remember the exact wording now), and since then it's been back to lightning fast. There definitely seem to be some endemic issues, but they're only for certain slices of users, it seems.
- hurstdog 14y ago
  I have about 2.5 million emails in my work account and it still works really well, as a counter example. (I work at Google, on Gmail backend). If you've debugged it yourself and can't get to a good resolution (which it looks like you have), please post in our help forums. There are a few people that are dedicated to reading the forum and helping users, and when they hit dead ends for various reasons they'll escalate to the backend team directly and we investigate and fix the account if there is a bug. Gmail tends to work very well for heavy users, but as with all complex software there are edge cases. Sometimes people fall into those edges and if you escalate through the help forums we'll see a rise in specific types of user escalations and fix whatever bug is causing it. Hope that helps, -Andrew
- tonfa 14y ago
  Are you using an IMAP client? I think it can have the same effect as connected apps.

notatoad 14y ago

I'm guessing the author's problems might stem from his usage. something like waiting 20 seconds to see a sent message in the sent messages view is not something most users would notice. This might be happening to me every time i send a message, there is no way i will ever notice it, because i don't hop over to sent messages every time i send an email just to see how long it takes to show up.

jfoutz 14y ago
I hit send then neurotically hit Inbox. Often, I'll get the abandon message warning, which is kind of annoying.
- Evbn 14y ago
  Try the Send Mail in Background lab.

lamnk 14y ago

No, not the lag of seeing the sent messages appear 20 second later in the "Sent" view. But I do notice the slowness when I search for old, archived mails. Searches for new mails are much faster, you can see the result returned almost instantly. This is not the case if you search for, say, a 2-3 year old email.

runako 14y ago

> 1 work email on Google Apps at 10GB, 1 personal on normal Gmail at 3GB My account experiences the slowness the OP describes: - Seconds to open a conversation, often punctuated with messages indicating that the operation failed and must be retried. - Sending mails fails, and must be retried multiple times. - Delays correlate loosely with US workdays (I'm in the US). Performance is consistently better at 1AM EST than at 2PM EST. - 0 connected apps. I haven't done extensive comparison to other accounts, but I believe that the number of messages is a cause of sluggishness. My mailboxes are > 120k messages. This causes problems with many mail clients; for instance, Sparrow (iPhone or OS X) is useless. I'm surprised that the GMail team hasn't figured out how to handle busy mail users, given the propaganda that all Google users use GMail. I'd love to have the option to pay for Day 1 performance in my GMail boxes.

LawnGnome 14y ago
I have a free Google Apps account with ~2GB of mail. I definitely saw the same symptoms for quite a while, which eventually got to the point of serious downtime last year. At some point, the last big downtime (over a day!) involved some sort of transfer to different infrastructure (and I wish I could remember the exact wording now), and since then it's been back to lightning fast. There definitely seem to be some endemic issues, but they're only for certain slices of users, it seems.
hurstdog 14y ago
I have about 2.5 million emails in my work account and it still works really well, as a counter example. (I work at Google, on Gmail backend). If you've debugged it yourself and can't get to a good resolution (which it looks like you have), please post in our help forums. There are a few people that are dedicated to reading the forum and helping users, and when they hit dead ends for various reasons they'll escalate to the backend team directly and we investigate and fix the account if there is a bug. Gmail tends to work very well for heavy users, but as with all complex software there are edge cases. Sometimes people fall into those edges and if you escalate through the help forums we'll see a rise in specific types of user escalations and fix whatever bug is causing it. Hope that helps, -Andrew
tonfa 14y ago
Are you using an IMAP client? I think it can have the same effect as connected apps.