Kickstarter does not provide a way for projects to give refunds. (Or if they do, they've hidden it well.) My kick-started Test-Driven Javascript screencast [1]

Kickstarter does not provide a way for projects to give refunds. (Or if they do, they've hidden it well.) My kick-started Test-Driven Javascript screencast [1] was very successful and I'm actually delivering on my promises [2]. But I have had a few people complain about the videos, and one person took me up on my offer of a refund. I offered to write him a check, but he's in England (I'm in the US) and the check-cashing and currency-conversion fees would be higher than the value of the check. So I went looking for a refund option. I couldn't find a way to do it in Kickstarter or Amazon Payments. I offered to send the backer the money through Amazon Payments (he'd have to sign up for it, though) or to transfer his account to someone else, but ultimately he decided he'd rather just keep his subscription. Kickstarter rules say you're supposed to provide a refund if you don't deliver. But they don't provide a way to do so. It's my only disappointment with them. If one of my customers is unhappy, I want to provide a refund. [1] http://www.kickstarter.com/projects/188988365/lets-code-test-driven-javascript http://www.kickstarter.com/projects/188988365/lets-code-test... [2] http://www.kickstarter.com/projects/188988365/lets-code-test-driven-javascript/posts/299166 http://www.kickstarter.com/projects/188988365/lets-code-test...