you overestimate customers. most of them not going to bother to read documentation . used to work closely with big telecoms. amount of support calls that are re

you overestimate customers. most of them not going to bother to read documentation . used to work closely with big telecoms. amount of support calls that are resolved by "make sure that connector is tight" is crazy high (they invented f-type connectors that work even when they are not tightened properly). "reboot it", solves most of remaining issues. imho, human populated callcenters may actually become a good business model in a few years, after everybody will fire their personal to replace it with AI, and will discover that in some cases you need humans