> I take most measures of 'productivity' to be totally fake, just based on my experience. Same. Having worked everywhere from tiny storefronts all the way up t

> I take most measures of 'productivity' to be totally fake, just based on my experience. Same. Having worked everywhere from tiny storefronts all the way up to the SV Big Leagues, "productivity" and "performance" as a measure is complete bullshit. The only measure that matters at the end of the day is corporate profit, and so long as the company is earning more than it spends while compensating workers to thrive in their communities, then any other measure of human capital is irrelevant. Instituting KPIs for human capital only leads to the most toxic people thriving in an organization, because they have no compunction gaming the system for their own ends. Remove the KPIs and force management to deal with interpersonal conflicts and skill gaps again, and suddenly your org will start dropping bad people and retaining good workers. EDIT: Adding that, especially in technical fields, KPIs will miss substantial improvements 100% of the time because they only measure what the business wants to measure. No KPI can accurately track replacing a six-month timeline for bespoke OS images with a 15 minute Packer pipeline, and most managers can't or won't recognize the outsized impact of such a contribution. Worse yet, organizations overly dependent on measuring human capital via KPIs will penalize such an efficiency gain, because it harms those gaming the KPIs for their own ends. Stop measuring human capital with KPIs is the lesson, here. Evaluating performance is literally why you have managers.