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> Are there still customers giving tips as "a reward for good service"? Are there customers giving tips for other reasons? Any examples?

NekkoDroid 1y ago
At least where I am from tipping is more done to round out the bill to a nice number.
arealaccount 1y ago
If you’re asked for a 20/25/30% tip before they even start preparing your food, and you need to make extra clicks while the tip recipient is looking at you if you want to tip lower, theres a small fear that the food you ordered wont be prepared as well as someone who left the tip
nemomarx 1y ago
On a gig delivery app, you give a tip so that someone will be happy to deliver it and not mess up your food, I think. a 0% tip is risking stuff. You can't really say it's a reward for the service though, more of a payment to secure better service? Lots of places will now ask for tips before the food comes out even in person now - lunch sandwich shops, etc. I don't think they'd be unprofessional enough to mess up your order if you didn't tip, but maybe they'll be happier with you or be more generous if you tip now too.
- eloisant 1y ago
  I don't think they know you tipped until the delivery is complete, to avoid that precisely.
- walterbell 1y ago
  On some delivery apps, tips can be increased after service delivery, e.g. baseline at time of order, bonus after good service. > 0% tip is risking stuff There are more numbers between zero and good! Markets depend on information. Price has been information for centuries. The insurance industry has actuarial lessons for managing risk. The delivery app industry has a range of policy measures for managing delivery performance, including but not limited to refunds and blacklisting workers from serving specific clients.
- jon-wood 1y ago
  That's traditionally what's called a protection racket rather than a tip.
afthonos 1y ago
In the US, the tip is an expected part of the expense of eating out (and increasingly having any human in the loop). I hate it, and I really wish it wasn’t the case, but it pretty much is. If you say “I didn’t tip because the service was what I expected”, you’re pretty much considered an asshole. (Incidentally, this is also one of the reasons why the costs of eating out in the US and seem so much lower. Most people who come from non-tipping cultures don’t understand that Americans actually tend to pay significantly more than sticker price, especially after you include taxes, which are also often excluded).
- walterbell 1y ago
  Relative numbers (e.g. 1% above or below an average) can ferry signals to both humans and data mining algorithms. https://plus.maths.org/content/information-surprise https://plus.maths.org/content/information-surprise > Shannon wanted to measure the amount of information you could transmit via various media. There are many ways of sending messages: you could produce smoke signals, use Morse code, the telephone, or (in today's world) send an email. To treat them all on equal terms, Shannon decided to forget about exactly how each of these methods transmits a message and simply thought of them as ways of producing strings of symbols. How do you measure the information contained in such a string?
- rtp4me 1y ago
  >If you say “I didn’t tip because the service was what I expected”, you’re pretty much considered an asshole Sorry, this is definitely not the case. Many times the worker is doing exactly what is needed and nothing more (eg: pour a beer in a glass, handing me a pizza). Why would I be considered an asshole if I didn't tip? That is ridiculous. As other people have said, tipping in the US has really become obnoxious. I definitely tip while seated for a meal, but asking for a tip to hand me a cup of coffee, pour a beer, etc only makes the system worse.
  - afthonos 1y ago
    I 100% agree with your value judgement. Nevertheless, the social pressure exists.
geodel 1y ago
Well I am giving tip because of fucking nag screen on payment terminal.
- walterbell 1y ago
  Can the screen be ignored, e.g. when tipping with cash?

NekkoDroid 1y ago

At least where I am from tipping is more done to round out the bill to a nice number.

arealaccount 1y ago

If you’re asked for a 20/25/30% tip before they even start preparing your food, and you need to make extra clicks while the tip recipient is looking at you if you want to tip lower, theres a small fear that the food you ordered wont be prepared as well as someone who left the tip

nemomarx 1y ago

On a gig delivery app, you give a tip so that someone will be happy to deliver it and not mess up your food, I think. a 0% tip is risking stuff. You can't really say it's a reward for the service though, more of a payment to secure better service? Lots of places will now ask for tips before the food comes out even in person now - lunch sandwich shops, etc. I don't think they'd be unprofessional enough to mess up your order if you didn't tip, but maybe they'll be happier with you or be more generous if you tip now too.

eloisant 1y ago
I don't think they know you tipped until the delivery is complete, to avoid that precisely.
walterbell 1y ago
On some delivery apps, tips can be increased after service delivery, e.g. baseline at time of order, bonus after good service. > 0% tip is risking stuff There are more numbers between zero and good! Markets depend on information. Price has been information for centuries. The insurance industry has actuarial lessons for managing risk. The delivery app industry has a range of policy measures for managing delivery performance, including but not limited to refunds and blacklisting workers from serving specific clients.
jon-wood 1y ago
That's traditionally what's called a protection racket rather than a tip.

afthonos 1y ago

In the US, the tip is an expected part of the expense of eating out (and increasingly having any human in the loop). I hate it, and I really wish it wasn’t the case, but it pretty much is. If you say “I didn’t tip because the service was what I expected”, you’re pretty much considered an asshole. (Incidentally, this is also one of the reasons why the costs of eating out in the US and seem so much lower. Most people who come from non-tipping cultures don’t understand that Americans actually tend to pay significantly more than sticker price, especially after you include taxes, which are also often excluded).

walterbell 1y ago
Relative numbers (e.g. 1% above or below an average) can ferry signals to both humans and data mining algorithms. https://plus.maths.org/content/information-surprise https://plus.maths.org/content/information-surprise > Shannon wanted to measure the amount of information you could transmit via various media. There are many ways of sending messages: you could produce smoke signals, use Morse code, the telephone, or (in today's world) send an email. To treat them all on equal terms, Shannon decided to forget about exactly how each of these methods transmits a message and simply thought of them as ways of producing strings of symbols. How do you measure the information contained in such a string?
rtp4me 1y ago
>If you say “I didn’t tip because the service was what I expected”, you’re pretty much considered an asshole Sorry, this is definitely not the case. Many times the worker is doing exactly what is needed and nothing more (eg: pour a beer in a glass, handing me a pizza). Why would I be considered an asshole if I didn't tip? That is ridiculous. As other people have said, tipping in the US has really become obnoxious. I definitely tip while seated for a meal, but asking for a tip to hand me a cup of coffee, pour a beer, etc only makes the system worse.
- afthonos 1y ago
  I 100% agree with your value judgement. Nevertheless, the social pressure exists.

geodel 1y ago

Well I am giving tip because of fucking nag screen on payment terminal.

walterbell 1y ago
Can the screen be ignored, e.g. when tipping with cash?