Thanks! I tried to distill down what was in Difficult Conversations: https://www.amazon.com/dp/B004CR6ALA?ref_=ppx_hzsearch_a_conn_dt_b_pd_1 https://www.amazon

Thanks! I tried to distill down what was in Difficult Conversations: https://www.amazon.com/dp/B004CR6ALA?ref_=ppx_hzsearch_a_conn_dt_b_pd_1 https://www.amazon.com/dp/B004CR6ALA?ref_=ppx_hzsearch_a_con... I think even a bad difficult conversation is better than no difficult conversation so just giving the managers I work with some tool to compel action is valuable.