> People would pipe up in channels and say "this doesn't work" only to be told they were using the wrong app and should go back to the one marked unsupported T

> People would pipe up in channels and say "this doesn't work" only to be told they were using the wrong app and should go back to the one marked unsupported This sounds like how XMPP was about 10 years ago. e.g. the transition to XEP-0280 was rather terrible and anyone complaining about it was told they were using the wrong client; often without any recommendation for which client to switch to.