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E.g.: Apple's new "iCare" offers "unlimited" repairs by subscribing for 20 USD / month! - note: "unlimited" does not mean free. quote source: "Apple Just Foun

E.g.: Apple's new "iCare" offers "unlimited" repairs by subscribing for 20 USD / month! - note: "unlimited" does not mean free. quote source: "Apple Just Found a Way to Sell You Nothing" https://www.youtube.com/watch?v=ytkk5NFZGjs https://www.youtube.com/watch?v=ytkk5NFZGjs

jajko 1y ago
Pretty typical of Apple, and the reason for so is its users, whole world knows that Apple can charge premium and sometimes deliver it, sometimes cheaper competition is better or more durable. Don't blame the company, it acts within boundaries allowed by its paying customers, and apple customers are known to be... much less critical of the company and its products to be polite, especially given its premium prices.
- philistine 1y ago
  > and apple customers are known to be... much less critical of the company This is patently false and has been for the whole existence of Apple. Apple customers are voraciously critical of the company. Just probably not under the delta of importance that you consider.
benterix 1y ago
That's crazy, I misinterpreted just like others, that you pay a monthly but repairs are free. But on re-reading the terms, it turns out this is just pure bullshit. Why would anyone buy this "new iCare"?!
- tonyhart7 1y ago
  apple fanboy/fangirl
diabllicseagull 1y ago
sounds a lot like any other insurance where the next part of the game is finding reasons why they can't provide the promised repairs. https://www.forbes.com/sites/barrycollins/2024/11/28/mac-owners-beware-of-the-crushing-limits-of-applecare/ https://www.forbes.com/sites/barrycollins/2024/11/28/mac-own...
Aurornis 1y ago
> - note: "unlimited" does not mean free. Repairs have always come with deductibles. This is standard in virtually every insurance program. There are a lot of studies showing that even the tiniest amount of cost sharing completely changes how people use a service. When something is unlimited and free, it enticed people to abuse it in absurd ways. With hardware, you would get people intentionally damaging their gear to get new versions for free because they know it costs them nothing.

jajko 1y ago

Pretty typical of Apple, and the reason for so is its users, whole world knows that Apple can charge premium and sometimes deliver it, sometimes cheaper competition is better or more durable. Don't blame the company, it acts within boundaries allowed by its paying customers, and apple customers are known to be... much less critical of the company and its products to be polite, especially given its premium prices.

philistine 1y ago
> and apple customers are known to be... much less critical of the company This is patently false and has been for the whole existence of Apple. Apple customers are voraciously critical of the company. Just probably not under the delta of importance that you consider.

benterix 1y ago

That's crazy, I misinterpreted just like others, that you pay a monthly but repairs are free. But on re-reading the terms, it turns out this is just pure bullshit. Why would anyone buy this "new iCare"?!

tonyhart7 1y ago
apple fanboy/fangirl

diabllicseagull 1y ago

sounds a lot like any other insurance where the next part of the game is finding reasons why they can't provide the promised repairs. https://www.forbes.com/sites/barrycollins/2024/11/28/mac-owners-beware-of-the-crushing-limits-of-applecare/ https://www.forbes.com/sites/barrycollins/2024/11/28/mac-own...

Aurornis 1y ago

> - note: "unlimited" does not mean free. Repairs have always come with deductibles. This is standard in virtually every insurance program. There are a lot of studies showing that even the tiniest amount of cost sharing completely changes how people use a service. When something is unlimited and free, it enticed people to abuse it in absurd ways. With hardware, you would get people intentionally damaging their gear to get new versions for free because they know it costs them nothing.