Personal experience - it comes down to how good the product manager on my team is. Bad PM: I need to make sure I am not wasting time building the wrong thing.

Personal experience - it comes down to how good the product manager on my team is. Bad PM: I need to make sure I am not wasting time building the wrong thing. So I am forced to be "distracted" and play the role of a PM. Good PM: I need to stay focused building. The PM has already done a great job figuring out what needs to get built. They have given me a good mental model of how the customer thinks. Sure some facetime with customers is good but the article has a simplistic conclusion.