>affecting less than 5% of users Notice they didn't say 5% of Max users. Or 5% of paid users. To take it to the extreme - if the free:paid:max ratio were 400:2

>affecting less than 5% of users Notice they didn't say 5% of Max users. Or 5% of paid users. To take it to the extreme - if the free:paid:max ratio were 400:20:1 then 5% of users would mean 100% of a tier. I can't tell what they're saying.