In my experiences, manual backoffice that lets a human in a loop is rarely implemented (at all), rarely works and is frequently broken. This is because the dev

In my experiences, manual backoffice that lets a human in a loop is rarely implemented (at all), rarely works and is frequently broken. This is because the development process stimulates features and automation and such a backoffice has to touch every system while bypassing many checks. It's a perrenial pain in the ass. So I expect a lot of companies and processes to lack "Plan B" entirely.