This is what has continually killed it in my experience. Orgs run microsoft software and have basically no business case to switch. People have said this befor

This is what has continually killed it in my experience. Orgs run microsoft software and have basically no business case to switch. People have said this before, but how much frustration does it cause when microsoft moves a default ribbon around? Try moving those people to a program with different icons. Yikes. Now do it across a giant organization and try to justify the resulting performance hit to a board. This isn't even getting into all of the arcane business logic that keeps processes moving built on excel sheets, fucking macros and who knows what else. Sure, most of it works fine but when it doesn't and people don't know how, why or where...