My preference is that Apple keep doing what they're doing but also take a less aggressive approach to jail breaking phones. As someone who gets dragged in to s

My preference is that Apple keep doing what they're doing but also take a less aggressive approach to jail breaking phones. As someone who gets dragged in to sorting out the IT issues of friends, family, neighbours and who knows what else, there is a lot of benefit to the Apple approach at what is for most people, little real cost. The problem is the absoluteness of their position. I don't mind if they make people jump through hoops to jailbreak phones, I don't mind if their default support position for phones is to restore them to factory settings before they'll even look at it, but I think allowing for the possibility of jail breaking as an accepted thing would be good for both choice, and making sure Apple stay honest.