I can vouch for this. This message (http://copy-cat.co/blog/a-followup-email-that-actually-works/ http://copy-cat.co/blog/a-followup-email-that-actually-works..

I can vouch for this. This message (http://copy-cat.co/blog/a-followup-email-that-actually-works/ http://copy-cat.co/blog/a-followup-email-that-actually-works...) took maybe 10 minutes to write, has required a few dozen hours of Skyping, and has netted a huge ROI so far. Bonus: I end up screensharing with people who are just now going through my product's onboarding process. Getting to hear "oh! so that's what that does" and "ahhhh, now I get it" equals so much win in figuring out what to tweak to make things more obvious.