People don't know how to skim a text anymore. I bet if you grab a random teenager off the street and give them a multi-page document with instructions and ask

People don't know how to skim a text anymore. I bet if you grab a random teenager off the street and give them a multi-page document with instructions and ask them to find a specific bit, they'll just quit because they think they have to read it sequentially from start to end. Skimming the text quickly to find out where the relevant bits are just doesn't exist as a possibility for them They'd rather listen to a rambling 45 minute Youtube video on how to do something and rewind it constantly and zoom in to see wtf is going on.