"It can do everything that any customer support agent at that company could do.". Not at all - on the rare occasions I needed to reach customer support, AI inf

"It can do everything that any customer support agent at that company could do.". Not at all - on the rare occasions I needed to reach customer support, AI infuriated me most of the time actually. One trick to trigger it to switch to a human is to start insulting it (read it somewhere on HN I think, and it did work in my case).